- Lifeline Australia
A crisis support service offering short term support at any time for people who are having difficulty coping or staying safe. Phone: 13 11 14
- Beyond Blue
A dedicated service for those feeling anxious, stressed, depressed or need assistance during the coronavirus (COVID-19) pandemic. Phone: 1800 512 348
Coronavirus Mental Wellbeing Support Service.
- Care in Mind
An online and phone counselling for people living, working or studying in Melbourne's northern, central, and western suburbs. Phone: 1300 096 269 (24 hours a day, 7 days a week). CareinMIND online counselling
HeadtoHelp supports Victorians of all ages in finding the mental health and wellbeing support that's best for you. When you call HeadtoHelp a trained professional will give you advice and can connect you to the right support or service. This may be to an existing mental health service or one of the HeadtoHelp hubs. Phone: (8.30am – 5pm Monday – Friday) or online at .
A professional telephone and online support and information service for Australian men. Phone 1300 78 99 78 (24 hours a day, 7 days a week). MensLine online counselling.
A free telephone and online service for people with stress, worry, anxiety, low mood or depression. It provides online assessment and treatment for anxiety and depression and can help you find local services. Phone: 1800 61 44 34 (8am - 8pm, Monday - Friday; 8am-6pm, Saturday)
- Suicide Call Back Service
A mental health support, call back service. Phone: 1300 659 467 or online at (24 hours a day, 7 days a week)
Confidential counselling, information and support for people impacted by sexual assault, domestic or family violence and abuse via phone or online chat. Phone: 1800 737 732 (24 hours a day, 7 days a week). 1800Respect online chat
A confidential alcohol and drug counselling and referral service. Phone: 1800 888 236 (24 hours a day, 7 days a week). Directline online counselling
- Safe Steps
A family violence support service Phone: 1800 015 188 or online at
- Switchboard Victoria - telephone and web counselling, information and referral service for LGBTQI people. Phone: 1800 184 527 (3pm - 12am, 7 days a week). QLife Webchat.
- Head to Health
Provides information on where to get the facts about the coronavirus (COVID-19), tips for maintaining good mental health, tips for managing financial stress, information on how to access mental health services, information for parents, and information on how to keep older Australians safe and connected by helping them get established online.
Support for people experiencing loss and grief. Phone 03 9935 7400 (Lines open from Midday to 3am 7 days) or online at
- Partners in Wellbeing
If you are not coping or have been feeling distressed, anxious or down over several weeks, help is available through the Partners in Wellbeing service. The free service offers one-on-one support to help you improve your wellbeing, develop strategies to cope and provide emotional support when and as you need it. Phone: 1300 375 330 or online at .
- Anxiety Recovery Centre Victoria (ARCVic)
ARCVic provides help for those with anxiety disorders such as obsessive-compulsive disorder (OCD), generalised anxiety disorder, hoarding, post-traumatic stress disorder (PTSD) and panic disorders. Help is available through a free service via the phone or internet-based services providing regular emotional support and assistance for your mental health and wellbeing. ARCVIC also has supports available for parents with children living with an anxiety disorder. OCD & Anxiety Helpline 1300 269 438 or 03 9830 0533 or online at
- Eating Disorders Victoria
In response to coronavirus (COVID-19), Eating Disorders Victoria has implemented a new Wellbeing Program to assist people living with eating disorders and their support people during these challenging times.
- SuicideLine Victoria
A free 24/7 telephone and online counselling service offering professional support to anyone at risk of suicide, anyone concerned about someone else's risk of suicide, and anyone bereaved by suicide Phone: 1300 651 251 (24 hours a day, 7 days a week across Victoria) or online at
Reviewed 07 February 2021