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Business events – information for organisers

Business events can be held in various settings during COVIDSafe Summer – from meeting rooms in hotels, museums, restaurants and cafes, to dedicated conference facilities.

Update: 9 April 2021 – Capacity for seated venues

From midnight on Friday 9 April, Victoria moved to allow 100% of seated indoor and outdoor capacity for entertainment, cultural and sporting venues, up to a maximum of 1,000 patrons per space. 

Seated indoor and outdoor entertainment, cultural and sporting venues seeking attendance of more than 1,000 people per space must continue to apply for consideration under the Public Events Framework.

Events designated as Tier 1 or 2 will also remain at 75%.

For more information, see the statement from the Minister for Health.

Public Events Framework

The Victorian Government has established the Public Events Framework process to support event organisers in planning and delivering COVIDSafe events. Familiarise yourself with the Public Events Framework including definitions, attendee limits and venue requirements.

The Restricted Activity Directions (Victoria) are the primary set of rules governing the behaviour of people and businesses as part of Victoria’s roadmap to reopening. If you are a venue with a COVIDSafe Plan in place and can operate events at your business in line with the Restricted Activity Directions, the Public Events Framework does not apply to you.

If your event involves 1000 attendees or fewer, and your event is compliant with the Restricted Activity Directions (Victoria), then you can conduct your business event with a COVIDSafe Plan in place. In this case, you do not need to apply under the Public Events Framework. However, if your business does not have a COVIDSafe Plan you will need to submit a COVIDSafe Event Checklist and operate your events within the Restricted Activity Directions. Please refer Tier 3 events under ‘Event tiering categorisation’ below.

If your event has more than 1000 attendees, or it would not comply with the Restricted Activity Directions (Victoria), then you must follow the process outlined in the Public Events Framework.

COVIDSafe planning for business events 

COVIDSafe Plan

It is mandatory for every Victorian business with on-site operations to have a COVIDSafe Plan

A COVIDSafe Plan permits a business to operate under the Restricted Activity Directions (Victoria), including some events and functions depending on the business type and its hosting capacity, subject to density restrictions. 

Event tiering categorisation

The size, complexity and associated risk factors of an event will determine the necessary planning requirements and government approval processes.

Tier 1 events are of substantial scale and complexity with more than 5000 attendees. Tier 2 events are of moderate scale and complexity with between 1000 and 5000 attendees. Both Tier 1 and Ter 2 events require a COVIDSafe Event Plan before they can proceed.

Tier 3 events are those with fewer than 1000 attendees. These events will require a COVIDSafe Event Checklist before they can proceed. The COVIDSafe Event Checklist is completed online as part of the online event registration form.

To find out the tier categorisation for your event, use the public event self-assessment tool.

For further information on public event tiering definitions and public health risk factors visit requirements from public event organisers

Creating a COVIDSafe Event Plan

A COVIDSafe Event Plan is a comprehensive document that sets out how Tier 1 and Tier 2 public events will be managed to reduce the risk of COVID-19 among attendees and staff. 

Examples of Tier 1 and Tier 2 events are those with more than 1000 patrons or a large-scale complex sporting event, exhibition or convention, or music festival. Tier 1 and Tier 2 events require a COVIDSafe Event Plan before they can proceed.

COVIDSafe Event Plan for an individual event 

For events with more than 1000 people, a COVIDSafe Event Plan must be submitted for consideration under the Public Events Framework. Applications will be assessed and approved by the Victorian Government before the event can proceed.  

COVIDSafe Event Plan for multiple events  

Event organisers or venue operators can submit a COVIDSafe Event Plan that covers a season or series of events. Plans need to be detailed enough to cover all the different shows or events that happen within the venue, for example in theatres, convention centres, sporting and racing venues. 

Visit the public events frequently asked questions webpage for further examples.

Event requirements by venue type

During COVIDSafe Summer, business events may recommence with attendee and density quotients in place for various venue types and settings

Food and drink facilities (restaurants, wineries and cafes)

Small venues (less than 50 square metres) 

Large venues (more than 50 square metres) 

Non-food and drink facilities (seated entertainment venues) 

  • May hold multiple business events at the same time.
  • Overall limit for the venue is 75% of the maximum capacity, with a limit of 1000 people per space.
  • Electronic record keeping is to be used to record patrons, otherwise a density quotient of one person per four square metres applies. Options for electronic record keeping include the Victorian Government’s QR Code Service. If you are unable to keep an electronic record, please use this record sheet. Recording, live streaming, broadcasting and associated rehearsals can happen indoors subject to the density, signage, record-keeping and cleaning requirements as per Workplace Directions.

Non-food and drink facilities (non-seated indoor entertainment venues) 

  • May hold multiple business events at the same time.
  • Overall limit for the venue is 50 per cent of the maximum capacity, with a limit of 1000 people per space.  
  • A density quotient of one person per two square metres can be used when electronic record keeping (such as the Victorian Government’s QR Code Service) is used. If electronic records are not used, one person per four square metres can attend with records to be kept on this record sheet.
  • Recording, live streaming, broadcasting and associated rehearsals can happen indoors subject to the density, signage, record-keeping and cleaning requirements as per Workplace Directions.

Non-food and drink facilities (non-seated outdoor entertainment venues) 

  • May hold multiple business events at the same time. 
  • Overall limit for the venue is determined by a density quotient of one person per two square metres can be used when electronic record keeping (such as the Victorian Government’s QR Code Service) is used. If electronic records are not used, one person per four square metres can attend with records to be kept on this record sheet
  • Recording, live streaming, broadcasting and associated rehearsals can be undertaken indoors subject to the density, signage, record-keeping and cleaning requirements as per Workplace Directions. 

Business event requirements

  • Venues are required to have a COVIDSafe Plan, but it is the event organiser’s responsibility to submit specific COVIDSafe Event Plans if required under the Public Events Framework. 
  • Staggered meeting times are recommended to avoid crowds in foyers and bathrooms. 
  • Events held in a non-food and drink facility that is providing catering need to abide by hospitality guidelines.
  • Signage, record-keeping and cleaning requirements apply for both venues and facilities. 

Event and venue organisers must:

  • reinforce current Victorian Government mask wearing requirements in indoor settings and where physical distancing is not possible
  • keep records of all attendees for contract tracing
  • seek any opportunity to create additional zones to reduce mixing of patrons and staff for Tier 1 events with more than 5000 people
  • ahead of your event, remind ticket holders that they must abide by the latest public health advice
  • where a ticket holder has been instructed to quarantine by the Department of Health, please work with your electronic ticketing provider to provide a refund or transfer the ticket to another person.

During your event, you must communicate to patrons that they are not permitted to be at the event if they have been instructed to quarantine by the Department of Health.

Further information 

Reviewed 28 April 2021

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