Contact us about coronavirus (COVID-19)

We are currently experiencing a high volume of enquiries and our response time may be delayed.

If your enquiry is related to coronavirus health concerns or current restrictions, please call the dedicated coronavirus hotline 1800 675 398.

Interstate, international or mobile phone callers (+613) 9096 9000.

To report breaches of restrictions, please contact Victoria Police on 131 444 or make a report online.

What type of inquiry do you have?

Health inquiries

Call the DHHS Coronavirus hotline: 1800 675 398

Open 24 hours, 7 days

If you suspect you may have coronavirus (COVID-19) or have a health-related inquiry, call the dedicated hotline. Keep Triple Zero (000) for emergencies only.

Business or work inquiries

Contact Business Victoria

Education inquiries

Covid-19 education hotline (8:30am to 5pm from Monday to Friday for early education and 7 days per week for schools and higher education) 1800 338 663

Ask questions regarding coronavirus (COVID-19) and education settings by calling our hotline. If you need an interpreter, call 131 450 first.

Complaint or feedback

Use the form below.

What type of enquiry do you have?

What best describes your enquiry?

Full name

Email address

Contact number

Collection notice

The Department of Premier and Cabinet (the Department) collects the information that you provide with this form. The information that you provide is used to respond to your enquiry. You can request access to, and corrections of, any personal information provided in this form. Requests for access or correction should be sent to contact@dpc.vic.gov.au.

The Department is using the services of Drupal 8 to administer this form. The information that you provide is stored on the Microsoft Azure infrastructure in Sydney, Australia.

For more information on the Department’s handling of any personal information, please refer to the Department’s Privacy Statement.

If you do not provide all or part of the information requested, the Department may not be able to contact you regarding your enquiry. Please contact the Department of Premier and Cabinet if you wish to use an alternative mechanism to the online form.

I have read and understand how Department of Premier and Cabinet stores information.

Use the National Relay Service

The National Relay Service is available as a phone solution for people who are deaf or have a hearing or speech impairment. It's available 24 hours a day, 7 days a week Australia-wide. All calls are confidential.

TTY users phone 133 677 then ask for 1300 366 356
Speak and Listen users phone 1300 555 727 then ask for 1300 366 356
For SMS relay, use 0423 677 767
For Internet Relay calls, visit the Make an Internet Relay call page and use this number: 1300 366 356
For Captioned Relay calls, visit the Make a captioned relay call page and use this number: 1300 366 356

Translating and interpreting service

If you need an interpreter, call 131 450 or visit the Translating and interpreting service website.

Reviewed 04 June 2021

24/7 Coronavirus Hotline

If you suspect you may have COVID-19 call the dedicated hotline – open 24 hours, 7 days.

Please keep Triple Zero (000) for emergencies only.

1800 675 398