We are currently experiencing a high volume of enquiries and our response time may be delayed.
What type of inquiry do you have?
Open 24 hours, 7 days
If you suspect you may have coronavirus (COVID-19) or have a health-related inquiry, call the dedicated hotline. Keep Triple Zero (000) for emergencies only.
Business or work inquiries
Open 8 am to 6pm, 7 days a week (excluding public holidays)
Complaint or feedback
Use the form below.
Use the National Relay Service
- TTY users phone then ask for 1300 366 356
- Speak and Listen users phone then ask for 1300 366 356
- For SMS relay, use
- For Internet Relay calls, visit the page and use this number: 1300 366 356
- For Captioned Relay calls, visit the page and use this number: 1300 366 356
Translating and interpreting service
Reviewed 28 October 2020