We are currently experiencing a high volume of enquiries and our response time may be delayed.
If your enquiry is related to coronavirus health concerns or current restrictions, please call the dedicated coronavirus hotline 1800 675 398.
Interstate, international or mobile phone callers (+613) 9096 9000.
To report breaches of restrictions, please contact Victoria Police on 131 444 or make a report .
What type of inquiry do you have?
Health inquiries
Call the DHHS Coronavirus hotline: 1800 675 398
Open 24 hours, 7 days
If you suspect you may have coronavirus (COVID-19) or have a health-related inquiry, call the dedicated hotline. Keep Triple Zero (000) for emergencies only.
Business or work inquiries
Education inquiries
Call the DET Coronavirus (COVID-19) hotline: 1800 338 663
Open 8 am to 6pm, 7 days a week (excluding public holidays)
Ask questions regarding coronavirus (COVID-19) and education settings by calling our hotline. If you need an interpreter, call 131 450 first.
Complaint or feedback
Use the form below.
Use the National Relay Service
The National Relay is available as a phone solution for people who are deaf or have a hearing or speech impairment. It's available 24 hours a day, 7 days a week Australia-wide. All calls are confidential.
- TTY users phone 133 677 then ask for 1300 366 356
- Speak and Listen users phone 1300 555 727 then ask for 1300 366 356
- For SMS relay, use 0423 677 767
- For Internet Relay calls, visit the Make an Internet Relay page and use this number: 1300 366 356
- For Captioned Relay calls, visit the Make a captioned relay page and use this number: 1300 366 356
Translating and interpreting service
If you need an interpreter, call 131 450 or visit the Translating and interpreting service .
Reviewed 28 October 2020