Health care and social assistance sector guidance

Sector guidance for the health care and social assistance sector within Victoria.

Getting back to COVIDSafe Settings

From 11:59pm on Friday 26 February 2021, Victoria will return to COVIDSafe Settings 

For more detail, please see the Premier’s statement and the COVIDSafe Settings.

Industry restart guidelines

Additional PPE requirements apply for Allied Health professionals in private practice settings. Please refer to the following PPE guidelines (below), as approved by the PPE Taskforce, for more information.

Frequently asked questions - COVIDSafe Summer

Updated: 26 February 2021

Read below for answers to frequently asked questions by practitioners and clients within the healthcare and social assistance sector.

Allied health

What are the current face mask requirements?

You must always carry a face mask with you when you leave home unless you have a lawful reason not to.

Face masks continue to be mandatory in some locations, unless a lawful reason not to wear one applies.

For a full list of settings where masks continue to be mandatory, see: Face masks.

What services can I provide during COVIDSafe Summer?

All practitioner groups can recommence services with a COVIDSafe Plan, but telehealth services remain the preferred option for care delivery where appropriate. For more detail, see: 

Are group classes permitted?

Yes. Throughout COVIDSafe Summer, group classes such as physiotherapy can be provided.  

For clinical settings, indoor groups need to apply a density quotient of one person per two square metres.

For health professionals who provide clinical services in a fitness industry setting (such as a public/commercial gym) a density quotient of one person per four square metres applies. 

Can I provide one-to-one care to more than one person in an open treatment space?

Yes. Treatment can be provided in an open space to more than one person, subject to the density quotient. However, interactions between people who are not in the same household should be minimised. Therefore, where possible one-on-one treatment should be provided in isolation or in separate rooms from other patients receiving treatment.

Are there specific PPE requirements for Allied Health under COVIDSafe Summer?

Yes. Additional PPE requirements apply to Allied Health and other primary care practitioners in private practice. PPE guidelines (below) specific to Allied Health care workers are available, which should be read and applied in conjunction with the Industry Restart Guidelines.

Reviewed 26 February 2021

Coronavirus Victoria

Coronavirus (COVID-19) business support and the Industry Coordination Centre

The Business Victoria hotline provides information on restrictions and support to help your workplace plan and respond to coronavirus (COVID-19).

Call Business Victoria on 13 22 15

Contact Business Victoria

24/7 Coronavirus Hotline

If you suspect you may have coronavirus (COVID-19) call the dedicated hotline – open 24 hours, 7 days.

Please keep Triple Zero (000) for emergencies only.

Was this page helpful?