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Warehousing, wholesaling, postal and distribution sector guidance

Sector guidance for warehousing, wholesaling, postal and distribution businesses within Victoria.

Getting back to COVIDSafe Settings

From 11:59pm on Friday 26 February 2021, Victoria will return to COVIDSafe Settings 

For more detail, please see the Premier’s statement and the COVIDSafe Settings.

Industry restart guidelines


Frequently asked questions - COVIDSafe Settings

Updated: 2 March 2021

Read below for questions frequently asked by businesses in the warehousing, wholesaling, postal and distribution sector.

What are the current face mask requirements?

You must always carry a face mask with you when you leave home unless you have a lawful reason not to.

Face masks continue to be mandatory in some locations, unless a lawful reason not to wear one applies.

For a full list of settings where masks continue to be mandatory, see: Face masks.

Warehousing, postal and distribution

What businesses are classified as warehousing?

Warehousing includes facilities used for bulk sales, storage, breakdown, sorting, picking, packing, e-commerce pick/pack and bulk distribution.

What businesses are classified as distribution?

‘Distribution' includes facilities used for sorting of mail and parcels, cross-docking, loading for distribution, plus vehicle fleet for last mile delivery. Some businesses may be classified as both warehousing and distribution. 

Wholesale trade

Are COVID Marshals mandatory for businesses in the wholesale trade sector?

COVID Marshals are not required for wholesale facilities across Victoria.

For more information on COVID Marshals and industry requirements, visit COVID Marshals.

What is the density quotient and how do I apply it to my warehouse or distribution facility?

To make sure we stay safe and stay open, limits apply on the number of people who can be in a venue or facility at the same time. The density quotient for warehouse and distribution facilities is calculated by dividing the size of the room by two. This means that a room of 20 square metres can have 10 people. If the space is publicly accessible, then the density quotient includes customers in addition to workers. 

For more information about density quotients visit:  Two, four and eight square metre rules.

Transport and postal

What businesses are classified as transport and postal?

'Transport and postal’ facilities are those primarily used for the sorting of mail and parcels, cross-docking, loading for distribution, plus vehicle fleet for last mile delivery.

Are COVID Marshals mandatory for businesses in the transport and postal industry?

COVID Marshals are not mandatory for transport and postal industries across Victoria.

For more information about the role COVID Marshals and industry requirements visit: COVID Marshals.

Reviewed 02 March 2021

Coronavirus Victoria

Coronavirus (COVID-19) business support and the Industry Coordination Centre

The Business Victoria hotline provides information on restrictions and support to help your workplace plan and respond to coronavirus (COVID-19).

Call Business Victoria on 13 22 15

Contact Business Victoria

24/7 Coronavirus Hotline

If you suspect you may have coronavirus (COVID-19) call the dedicated hotline – open 24 hours, 7 days.

Please keep Triple Zero (000) for emergencies only.

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