Industry restart guidelines
Frequently asked questions
Updated on: 21 January 2021
Read below for questions frequently asked by businesses in the warehousing, wholesaling, postal and distribution sector.
What are the current face mask requirements?
You must always carry a face mask with you when you leave home unless you have a lawful not to.
Face masks continue to be mandatory in some locations, unless a lawful reason not to wear one applies.
For a full list of settings where masks continue to be mandatory, see Face masks page.
Face masks are strongly recommended in all settings whenever a physical distance of 1.5 metres from others cannot be maintained.
Warehousing, postal and distribution
What businesses are classified as warehousing?
Warehousing includes facilities used for bulk sales, storage, breakdown, sorting, picking, packing, e-commerce pick/pack and bulk distribution.
What businesses are classified as distribution?
‘Distribution' includes facilities used for sorting of mail and parcels, cross-docking, loading for distribution, plus vehicle fleet for last mile delivery. Some businesses may be classified as both warehousing and distribution.
Wholesale trade
Are COVID Marshals mandatory for businesses in the wholesale trade sector?
COVID Marshals are not required for wholesale facilities across Victoria.
For more information about the role COVID Marshals and industry requirements, visit: COVID Marshals page.
What is the density quotient and how do I apply it to my warehouse or distribution facility?
To make sure we stay safe and stay open, limits apply on the number of people who can be in a venue or facility at the same time. The density quotient for warehouse and distribution facilities is calculated by dividing the size of the room by two. This means that a room of 20 square metres can have ten people. If the space is publicly accessible, then the density quotient includes customers in addition to workers.
For more information about density quotients visit: Two, four and eight square metre rules page.
Transport and postal
What businesses are classified as transport and postal?
'Transport and postal’ facilities are those primarily used for the sorting of mail and parcels, cross-docking, loading for distribution, plus vehicle fleet for last mile delivery.
Are COVID Marshals mandatory for businesses in the transport and postal industry?
COVID Marshals are not mandatory for transport and postal industries across Victoria.
For more information about the role COVID Marshals and industry requirements visit: COVID Marshals page.
Reviewed 25 January 2021