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Warehousing, wholesaling, postal and distribution sector guidance

Sector guidance for warehousing, wholesaling, postal and distribution businesses within Victoria.

COVIDSafe Summer — new restrictions apply from 11:59pm, Sunday 17 January 2021

From 11:59pm on Sunday 17 January face masks will no longer be mandatory in most public indoor settings.

  • Face masks continue to be mandatory in airports, hospitals, large retail stores over 2000 sqm, shopping centres, indoor markets, in taxis and rideshares, on public transport, and on domestic flights to and from Victoria.
  • You must carry a face mask with you at all times when you leave home unless you have a lawful reason not to.
  • It is strongly recommended you wear one whenever you cannot keep 1.5 metres distance from others.

Find out more about COVIDSafe Summer restrictions.

Information to help your business Stay Safe and Stay Open

Every Victorian business must have a COVIDSafe Plan and follow the six principles of COVIDSafe workplaces.

Also see:

Industry restart guidelines

Frequently asked questions

Updated on: 21 January 2021

Read below for questions frequently asked by businesses in the warehousing, wholesaling, postal and distribution sector.

What are the current face mask requirements?

You must always carry a face mask with you when you leave home unless you have a lawful reason not to.
Face masks continue to be mandatory in some locations, unless a lawful reason not to wear one applies.

For a full list of settings where masks continue to be mandatory, see Face masks page. 

Face masks are strongly recommended in all settings whenever a physical distance of 1.5 metres from others cannot be maintained. 

Warehousing, postal and distribution

What businesses are classified as warehousing?

Warehousing includes facilities used for bulk sales, storage, breakdown, sorting, picking, packing, e-commerce pick/pack and bulk distribution.

What businesses are classified as distribution?

‘Distribution' includes facilities used for sorting of mail and parcels, cross-docking, loading for distribution, plus vehicle fleet for last mile delivery. Some businesses may be classified as both warehousing and distribution. 

Wholesale trade

Are COVID Marshals mandatory for businesses in the wholesale trade sector?

COVID Marshals are not required for wholesale facilities across Victoria.

For more information about the role COVID Marshals and industry requirements, visit: COVID Marshals page.

What is the density quotient and how do I apply it to my warehouse or distribution facility?

To make sure we stay safe and stay open, limits apply on the number of people who can be in a venue or facility at the same time. The density quotient for warehouse and distribution facilities is calculated by dividing the size of the room by two. This means that a room of 20 square metres can have ten people. If the space is publicly accessible, then the density quotient includes customers in addition to workers. 

For more information about density quotients  visit: Two, four and eight square metre rules page.

Transport and postal

What businesses are classified as transport and postal?

'Transport and postal’ facilities are those primarily used for the sorting of mail and parcels, cross-docking, loading for distribution, plus vehicle fleet for last mile delivery.

Are COVID Marshals mandatory for businesses in the transport and postal industry?

COVID Marshals are not mandatory for transport and postal industries across Victoria.

For more information about the role COVID Marshals and industry requirements visit: COVID Marshals page.

Reviewed 25 January 2021

Coronavirus Victoria

Coronavirus (COVID-19) business support and the Industry Coordination Centre

The Business Victoria hotline provides information on restrictions and support to help your workplace plan and respond to coronavirus (COVID-19).

Call Business Victoria on 13 22 15

Contact Business Victoria

24/7 Coronavirus Hotline

If you suspect you may have coronavirus (COVID-19) call the dedicated hotline – open 24 hours, 7 days.

Please keep Triple Zero (000) for emergencies only.

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