COVIDSafe Plan

Information and resources to help your business prepare a COVIDSafe Plan.

Lockdown lifted across Victoria

The Victorian Government has announced the lockdown will end at 11:59pm Tuesday 27 July. Businesses and venues can reopen with COVIDSafe measures in place and the Authorised Worker List will no longer apply. Face masks will continue to be required indoors and outdoors (except at home) unless an exception applies. If you can work from home, you should work from home.

For further information, see How we work: Current restrictions.

Check-in everywhere, every time

Every Victorian business must use the Victorian Government QR Code Service to check-in their workers, customers and visitors, with some limited exemptions.

Victorians must check-in everywhere, every time. Businesses must ensure that every worker, customer and visitor has checked-in, no matter how long they are at the premises.

For information on the current restrictions please refer to:

How we work: Current restrictions

Creating a COVIDSafe Plan

It is mandatory for every Victorian business with on-site operations to have a COVIDSafe Plan.

To ensure compliance, random spot checks are occurring throughout Victoria.

Your COVIDSafe Plan must demonstrate:

  • your actions to help prevent the introduction of COVID-19 to your workplace
  • the type of face mask or personal protective equipment (PPE) required for your workforce
  • how you will prepare for, and respond to, a suspected or confirmed case of COVID-19 in your workplace
  • how you will meet all the requirements set out by the Victorian Government. Some industries or workplaces are subject to additional industry obligations and have additional requirements of employers and employees.

Businesses must review and update their COVIDSafe Plans regularly, especially when restrictions or public health advice changes. Organisations with multiple worksites must complete a COVIDSafe Plan for each worksite.

You can stay up to date with restrictions and public health advice at

COVIDSafe Plan


Last updated: 1 July 2021

Last updated: 1 July 2021

Workplace attendance register

Free infection control training

Free, short, accredited training is available to help staff identify and manage the ongoing risk of COVID-19 infections in the workplace. Free infection control training will help businesses ensure their customers and workforce are safe.

Frequently asked questions

Last updated: 7 July 2021

  • A COVIDSafe Plan supports a business to protect its staff, customers, visitors and the community. It also prepares a business for a suspected or confirmed case of COVID-19 in the workplace.

  • Every Victorian business with on-site operations must have a COVIDSafe Plan.

    Random spot checks are taking place across the state to ensure compliance. Failure to comply can result in an on-the-spot fine of up to $10,904 or up to $21,809  for serious offences.

    • have a COVIDSafe Plan in place that is regularly reviewed and updated; and seek input from your workforce
    • comply with record keeping requirements, which include, with some limited exceptions, using the free Victorian Government QR Code Service to check-in customers, workers and visitors (Every visitor must check-in, no matter how long they are at the premises. The 15-minute threshold for checking-in no longer applies)   
    • keep a record of compliance including all logs created during the time of Directions being in force, work premises rosters, time and attendance records, and payroll data
    • ensure that the number of workers in work areas and publicly accessible spaces does not exceed the relevant density quotient
    • if a worker is unwell, send them home, direct them to get tested, and not allow them back to work until they have been cleared by the Department of Health. (Testing is free and financial support is available for workers who need to self-isolate or quarantine)
    • report positive cases of COVID-19 to the Department of Health, WorkSafe, Health and Safety Representatives, and notify your workforce. (For more information on identifying and notifying close contacts, see Additional information on reporting a positive case of COVID-19 is available at: Confirmed case in the workplace page
    • take all reasonable steps to frequently and regularly clean and disinfect shared spaces
    • undertake risk assessments for cleaning and the potential closure of your workplace in certain situations.

    Visit WorkSafe Victoria for more details about employee and employer workplace health and safety obligations.

    • understand the COVIDSafe Plan for your workplace
    • regularly wash your hands and always practise good hand hygiene
    • where possible within the workplace, aim to maintain physical distancing of 1.5 metres from others 
    • follow density quotient and worker caps for your workplace
    • adhere to current face mask requirements
    • do not go to work if you are feeling sick, and if you feel unwell at work, go home and get tested immediately
    • tell your employer if you test positive to COVID-19
    • regularly clean equipment and shared spaces.
  • You don’t need to rewrite your COVIDSafe Plan in the revised template. However, you should review your current COVIDSafe Plan regularly to ensure it aligns with the latest advice, guidelines and meets the requirements under the six COVIDSafe Principles

  • Your COVIDSafe Plan must be available for inspection on request by WorkSafe or other authorised officers under the Public Health and Wellbeing Act 2008. You do not need to submit your COVIDSafe Plan or have it endorsed by the Victorian Government.

  • Authorised officers under the Public Health and Wellbeing Act 2008 and WorkSafe may undertake site inspections to ensure employers are operating with a COVIDSafe Plan and are complying with COVIDSafe practices.

  • Authorised officers and WorkSafe select site operators for review and ask them to demonstrate that they are complying with the Victorian Chief Health Officer’s Directions. Operators must retain and make available for inspection their COVIDSafe Plans, project resourcing plans, work premises rosters, time and attendance data, payroll data, and other site attendance records.

    Members of the public can report a suspected breach of the public health restrictions, including isolation breaches, unauthorised mass gatherings or business breaches, by contacting the Police Assistance Line on 131 444 or reporting it online at Police Assistance Line and Online Reporting.

  • For worksites where a principal contractor has control of the project, subcontractors must follow the principal contractor’s COVIDSafe Plan for that worksite.

    For sites where a principal contractor does not have control of the project, subcontractors must complete their own COVIDSafe Plan for the worksite they are on, even if that worksite is shared with another employer.

    Subcontractors must also complete a COVIDSafe Plan for their own worksite, such as a head office, work vehicle or warehouse. Work vehicles used predominantly to travel between work and home do not require a COVIDSafe Plan, but a vehicle used predominantly as a work premises, such as a food truck or dental van, does require a COVIDSafe Plan.

  • High Risk COVIDSafe Plans are no longer required, but there are additional requirements for some industries.

    Businesses can continue to use a High Risk COVIDSafe Plan if the information in it is current or can create a standard COVIDSafe Plan. Please see Additional Industry Obligations for more information on the requirements for your business.

COVIDSafe Plan in languages other than English

The COVIDSafe Plan in your language is currently being updated. We apologise for any inconvenience. For more information call Business Victoria on 13 22 15. If you need an interpreter, call the coronavirus (COVID-19) hotline on 1800 675 398 and press 0.

Arabic العربية

يجري حاليًا تحديث خطة السلامة من كورونا (COVIDSafe Plan) باللغة العربية. نحن نعتذر عن أية مضايقة قد تحدث. للمزيد من المعلومات، اتصل بـ Business Victoria على الرقم 13 22 15. وإذا كنت بحاجة إلى مترجم، فاتصل بالخط الساخن الخاص بفيروس كورونا (COVID-19) على الرقم 1800 675 398  واضغط على الرقم صفر (0).

Dari دری

پلان مصون از کووید (COVIDSafe) در حال حاضر به زبان دری بروز رسانی می شود. برای هر گونه مزاحمتی معذرت میخواهیم. برای کسب معلومات بیشتر با نمبر 13 22 15 به بیزنس ویکتوریا تلفون کنید.  اگر به ترجمان شفاهی ضرورت دارید ، با نمبر 1800 675 398  با لین کمک تلفونی کرونا ویروس (کووید 19) تماس بگیرید و 0 را فشار دهید.

Greek Ελληνικά

Αυτή τη στιγμή το Σχέδιο σας COVIDSafe στα ελληνικά ενημερώνεται. Ζητούμε συγγνώμη για οποιαδήποτε ταλαιπωρία. Για περισσότερες πληροφορίες, καλέστε τη Business Victoria στο 13 22 15. Εάν χρειάζεστε διερμηνέα, καλέστε την τηλεφωνική γραμμή κορωνοϊού (COVID-19) στο 1800 675 398 και πατήστε το 0.

Italian Italiano

Il Piano COVIDSafe in italiano è attualmente in fase di aggiornamento. Ci scusiamo per eventuali disagi. Per maggiori informazioni chiamate Business Victoria al numero 13 22 15. Se avete bisogno di un interprete, chiamate la hotline per il coronavirus (COVID-19) al numero 1800 675 398 e premete 0.

Khmer ខ្មែរ

ផែនការសុវត្ថិភាពកូវីដ (COVIDSafe Plan) ជាភាសាខ្មែរ កំពុងត្រូវបានធ្វើបច្ចុប្បន្នភាពនៅគ្រាសព្វថ្ងៃនេះ។ យើងសូមអភ័យទោសចំពោះការរំខានណាមួយ។ សម្រាប់ព័ត៌មានបន្ថែម សូមទូរសព្ទទៅ Business Victoria តាមលេខ 13 22 15។ បើអ្នកត្រូវការអ្នកបកប្រែភាសា សូមទូរសព្ទទៅលេខពិសេសសម្រាប់ Coronavirus ដែលមានលេខ 1800 675 398 ហើយចុចលេខ 0។

Korean 한국어

현재 한국어로 된 코로나 안전 계획(COVIDSafe Plan)을 개정하고 있습니다. 불편을 드려 죄송합니다. 자세한 사항은 비즈니스 빅토리아(Business Victoria) 전화 13 22 15번으로 문의하시기 바랍니다. 통역이 필요하시면 코로나 바이러스(COVID-19) 핫라인 1800 675 398번에 전화해서 0번을 눌러 주십시오.  

Punjabi ਪੰਜਾਬੀ

ਪੰਜਾਬੀ ਵਿੱਚ ਕੋਵਿਡਸੇਫ ਯੋਜਨਾ ਨੂੰ ਇਸ ਸਮੇਂ ਅੱਪਡੇਟ ਕੀਤਾ ਜਾ ਰਿਹਾ ਹੈ। ਅਸੀਂ ਕਿਸੇ ਵੀ ਅਸੁਵਿਧਾ ਲਈ ਮੁਆਫੀ ਮੰਗਦੇ ਹਾਂ। ਵਧੇਰੇ ਜਾਣਕਾਰੀ ਲਈ ਬਿਜ਼ਨਸ ਵਿਕਟੋਰੀਆ ਨੂੰ 13 22 15 ਉੱਤੇ ਫੋਨ ਕਰੋ। ਜੇ ਤੁਹਾਨੂੰ ਦੁਭਾਸ਼ੀਏ ਦੀ ਲੋੜ ਹੈ, ਤਾਂ ਕਰੋਨਾਵਾਇਰਸ (COVID-19) ਹੌਟਲਾਈਨ ਨੂੰ 1800 675 398 ਉੱਤੇ ਫੋਨ ਕਰੋ ਅਤੇ 0 ਦਬਾਓ।

Simplified Chinese 简体中文

《COVIDSafe计划》的简体中文版正在更新中。对于任何不便,我们深表歉意。详情请致电13 22 15咨询Business Victoria。如果您需要传译服务,请致电新冠病毒病(COVID-19)热线1800 675 398,然后按0键。

Traditional Chinese 繁體中文

《COVIDSafe計劃》的繁體中文版正在更新中。對於任何不便,我們深表歉意。詳情請致電13 22 15諮詢Business Victoria。如果您需要傳譯服務,請致電新冠病毒病(COVID-19)熱線1800 675 398,然後按0鍵。

Turkish Türkçe

Türkçe COVIDGüvenlik Planı şu anda güncellenmektedir. Verilen herhangi bir güçlükten dolayı özür dileriz. Daha fazla bilgi için 13 22 15 numaralı telefondan Business Victoria’yı arayın. Bir tercümana ihtiyacınız varsa, 1800 675 398 numaralı telefondan koranavirüs (COVID-19) acil hattını arayın ve 0’a basın.

Vietnamese tiếng Việt

Chúng tôi đang cập nhật Kế hoạch COVIDSafe tiếng Việt. Chúng tôi xin cáo lỗi nếu có gây ra bất tiện. Muốn biết thêm thông tin, hãy gọi điện thoại cho Business Victoria qua số 13 22 15. Nếu cần thông dịch viên, hãy gọi cho đường dây thường trực coronavirus (COVID-19) qua số 1800 675 398 và bấm số 0.

Reviewed 09 July 2021

Coronavirus Victoria

Coronavirus (COVID-19) business support

The Business Victoria hotline provides information on restrictions and support to help your workplace plan and respond to coronavirus (COVID-19).

Call Business Victoria on 13 22 15

Contact Business Victoria

24/7 Coronavirus Hotline

If you suspect you may have COVID-19 call the dedicated hotline – open 24 hours, 7 days.

Please keep Triple Zero (000) for emergencies only.

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