Creating a COVIDSafe workplace

Create a COVIDSafe Plan and understand how the current restrictions apply to your sector.

Lockdown lifted across Victoria

The Victorian Government has announced the lockdown will end at 11:59pm Tuesday 27 July. Businesses and venues can reopen with COVIDSafe measures in place and the Authorised Worker List will no longer apply. Face masks will continue to be required indoors and outdoors (except at home) unless an exception applies. If you can work from home, you should work from home.

For further information, see How we work: Current restrictions.

The Victorian Government has announced that every Victorian business must use the Victorian Government QR Code Service to check-in their workers, customers and visitors, with some limited exemptions. 

For customer-facing venues and workplaces, such as hospitality venues and retailers, it is already mandatory to use the Victorian Government QR Code Service.

For businesses that have not previously been mandated to use the Victorian Government QR Code Service prior to Thursday 11:59pm 10 June 2021 an enforcement amnesty is in place until Thursday 11:59pm 1 July 2021. 

The Department of Jobs, Precincts and Regions is undertaking consultation with businesses and industry to ensure business feedback is part of the implementation process.

Sector guidance

Sector guidance outlines the requirements businesses need to apply to safely operate in accordance with restrictions.

Sector guidance is available for:

Factsheets for cleaning guidelines

COVIDSafe Principles for business

Every Victorian business that is open must have a COVIDSafe Plan.

Businesses should apply the Six principles of COVIDSafe workplaces.

  • practice physical distancing, where possible
  • wear a face mask
  • practise good hygiene
  • keep electronic records and act quickly
  • avoid interactions in enclosed spaces
  • create workforce bubbles.


COVID Marshals

COVID Marshals are mandatory for:

  • abattoirs and meat processing facilities
  • poultry processing facilities 
  • seafood processing facilities 
  • supermarket distribution facilities (metropolitan Melbourne only)
  • chilled distribution facilities for perishable food (metropolitan Melbourne only)
  • ports of entry
  • hospitals
  • gyms (with cardio and strength training facilities) when staffed* 
  • casinos and gaming rooms**

* The COVID Marshal may be the person conducting or leading a group, class or session in the cardio/strength training facility. For further information, please see the Industry Restart Guidelines: Physical Recreation Indoor and Outdoor.

** For further information, please see the Industry Restart Guidelines: Hospitality (including electronic gaming).

COVID Marshals are recommended for: 

  • distribution centres (where they are not mandatory)
  • warehousing 
  • horticulture operations using seasonal workers for seasonal horticultural work
  • care facilities
  • commercial cleaning services
  • commercial passenger vehicle services
  • supermarket distribution facilities (regional Victoria)
  • chilled distribution facilities for perishable food (regional Victoria)

For frequently asked questions that apply to all Victorian businesses go to our General business - FAQs page. Guidelines on COVID Marshals are available on our COVID Marshal page


Employer obligations

  • Have a COVIDSafe Plan in place that is regularly updated.
  • Collect records of all workers, subcontractors, customers and clients attending the work premises for 15 minutes or longer (certain exemptions will apply).
  • One worker per two square metres of shared workspace or in shared areas.
  • The employer(s) must maintain a record of all workers who work across multiple work premises.
  • If a worker is unwell, send them home and ask them to be tested. They must stay home until they have received their result. Financial support is available for workers who need to self-isolate or quarantine.
  • Report any positive cases of coronavirus (COVID-19) to the Department of Health and Human Services, WorkSafe, health and safety representatives, and notify your workforce. You should not disclose the identity of the person with confirmed coronavirus (COVID-19) to other workers unless the person has given you permission to do so.
  • Regularly clean your facilities, shared spaces and provide additional cleaning supplies.
  • Undertake risk assessments for cleaning and the potential closure of your workplace in certain situations.

Free infection control training

Free, short, accredited training is available to help staff identify and manage the ongoing risk of coronavirus (COVID-19) infections in the workplace. Free infection control training will help businesses prepare to safely reopen and ensure their customers and workforce are protected.

Reviewed 18 June 2021

Coronavirus Victoria

COVID-19 business support

The Business Victoria hotline provides information on restrictions and support to help your workplace plan and respond to COVID-19.

Call Business Victoria on 13 22 15

Contact Business Victoria

24/7 Coronavirus Hotline

If you suspect you may have COVID-19 call the dedicated hotline – open 24 hours, 7 days.

Please keep Triple Zero (000) for emergencies only.

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