Exiting hotel quarantine

Information for residents in Victorian hotel quarantine on exiting quarantine.

When you can exit

The date you can leave quarantine is in the detention notice you received at the airport. Hotel quarantine is for 14 days from midnight on the day you arrived at your accommodation.

Residents will be contacted throughout the quarantine period to help plan their exit but must not leave until instructed to do so by an Authorised Officer.

On day 14 of your quarantine, you will be asked to take a COVID-19 test. If you take this test and are then medically cleared, you will depart quarantine 14 days from midnight on the day you arrived. 

If you refuse to get tested, then your quarantine period will be extended a further 14 days, making your quarantine period up to 28 days. This is because a person may be infectious for up to 14 days after the 14-day incubation period, even if not symptomatic. If you are not tested, it is not possible to determine whether you are infectious at the end of the initial 14-day period of hotel quarantine. 

You will not be kept past midnight on the day your detention notice expires unless: 

  • you refused the day 14 test 
  • your day 12 test results have not been returned 
  • you have tested positive for COVID-19 
  • you are a close contact of someone who has tested positive for COVID-19 
  • you are showing symptoms

If you have been diagnosed with COVID-19 you must be medically cleared before you will be issued with an End of Detention Notice.

This means you must have received a negative result to your day 14 test and you have completed 14 days of quarantine.

Health checks before exiting

You will be checked for symptoms by a nurse about 24 hours before release. As at any time, notify the onsite nurse if you are experiencing any symptoms while in quarantine.

End of Detention Notice

An End of Detention Notice allows you to exit your accommodation and is evidence that you have completed hotel quarantine. You will be provided with an End of Detention Notice within 24 hours before you are due to check out.

Even if you receive an End of Detention Notice, you must not leave your room until instructed.

When checking out, you will have to show your End of Detention Notice to a Victorian Government Authorised Officer. They will endorse the notice and ask you to sign a discharge list before you leave. You will also need to show identification.

The End of Detention Notice is an important document that you must keep, especially if you plan to travel interstate.

Checking out

You must not leave your room on checkout day until you are asked to do so by quarantine staff. You will be advised of your estimated checkout time closer to the date.

You will need to pay any bills owing. Physical distancing (1.5 metres distance from others) must be maintained and a face mask worn when checking out.

After exiting

Once out of quarantine, you must still take the same precautions and follow the same directions as everyone else in Victoria.

Planning your journey home

You should start planning your home transport options as your exit date approaches. You will need to organise your own transport home or to your next destination.

If you have left your vehicle at the airport car park, we can arrange transport for you to collect your vehicle at the end of your 14-day quarantine, provided you have been medically cleared for release.

Family or friends can pick you up from your quarantine accommodation, but they are not permitted to enter the accommodation for health and safety reasons.

If you have any accessibility needs, call the Government Support Service on 1800 960 944.

Prescriptions and ongoing medical support

If you need a medical prescription filled before you are released from quarantine, ask for assistance during your health check.

After your release, your medical care should be managed by the doctor you usually see. If requested, the details of any medical treatment you received while in quarantine can be provided to your doctor.

Travelling out of Victoria to another part of Australia

States and territories have their own quarantine arrangements in place. Completing 14 days of quarantine in Victoria does not always mean you will be exempt from quarantine in other states or territories.

Call the National Coronavirus Helpline on 1800 020 080 to find out what travel requirements and restrictions are in place at your destination.

If you live interstate, your onward travel arrangements should be made as soon as possible to ensure you are able to travel home by the most direct route. Interstate flights and other transport are at your own expense.

Reviewed 14 May 2021

24/7 Coronavirus Hotline

If you suspect you may have COVID-19 call the dedicated hotline – open 24 hours, 7 days.

Please keep Triple Zero (000) for emergencies only.

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