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Face masks - work and volunteering

Information about wearing face masks at work and when volunteering in Victoria.

Face masks update  

  • From 11:59pm on Friday 9 April 2021, Victoria has further relaxed its COVIDSafe settings. These changes are designed to balance getting Victorians back to doing the things they love while keeping in place measures to protect all that Victorians have worked so hard for.
  • You must carry a face mask with you at all times when you leave the home, unless you have a lawful reason not to.  
  • Face masks must be worn:  
    • on public transport, in commercial passenger vehicles such as taxis and ride share vehicles, and in tour vehicles  
    • by visitors to a hospital  
    • by visitors at a care facility (while indoors)  
    • on flights to and from Victoria   
    • at airports  
    • if you are a diagnosed person, or a close contact of someone diagnosed with COVID-19, when leaving your home or accommodation for a permitted reason, such as to seek medical care or get tested  
    • while awaiting the results of a COVID-19 test when leaving your home or accommodation for a permitted reason, such as to seek medical care (except as part of a surveillance or other asymptomatic testing program)  
    • while experiencing any symptoms of COVID-19.  
  • It is recommended that you wear a face mask when at a private gathering or when you cannot maintain 1.5 metres distance from other people (such as at outdoor markets, outdoor concerts, street markets, at a busy bus stop or train station platform).  
  • There are a number of lawful reasons to not wear a face mask

Do I have to wear a face mask while working?

It is no longer mandatory to wear a fitted face mask while at work, except in specific settings.

You must continue to carry a face mask with you when you leave home, unless an exemption applies.

You must continue to wear a face mask when on public transport, in taxis or ride shares and touring vehicles.

It is strongly recommended you wear one whenever you cannot keep 1.5 metres distance from others.

Face masks must be carried at all times.

There are a number of lawful reasons to not wear a face mask.

As an employer, do I need to require my staff to wear face masks indoors? 

Face masks must be worn:

  • on public transport, in commercial passenger vehicles such as taxis and ride share vehicles, and in tour vehicles
  • by visitors to a hospital (while indoors)
  • by visitors to a care facility (while indoors)
  • on flights to and from Victoria 
  • at airports

Face masks must be carried at all times.

There are a number of lawful reasons to not wear a face mask.

If staff are working in a setting where face masks are mandatory, you are required to ensure your employees wear face masks. It is strongly recommended that you wear a face mask when you cannot maintain at least 1.5 metres from others such as transport stops, busy walkways, and shops or markets.

Some industries, such as care facilities and ports, have additional requirements to wear face masks at work. Check your industry restrictions here.

You must always carry a face mask with you when you leave home unless you have a lawful reason not to.

Businesses are required to have signage for face mask requirements.

People are not required to wear a face mask or carry one with them if they have a lawful reason not to, such as a medical condition. People with lawful reasons for not wearing a face mask should not be refused service.

Reviewed 12 April 2021

Coronavirus Victoria

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If you suspect you may have coronavirus (COVID-19) call the dedicated hotline – open 24 hours, 7 days.

Please keep Triple Zero (000) for emergencies only.

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