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Face masks - work and volunteering

Information about wearing face masks at work and when volunteering in Victoria.

Face masks update  

  • Victoria returns to COVIDSafe  settings from 11:59pm Friday 26 February 2021.
  • You must always carry a face mask with you when you leave home unless you have a lawful reason not to.
  • Face masks must be worn: 
    • on public transport, in commercial passenger vehicles such as taxis and ride share vehicles, and in tour vehicles
    • by visitors to a hospital (while indoors)
    • by visitors at a care facility (while indoors)
    • indoors at shopping centres, retail facilities with 2000 or more square metres of indoor space, markets and market stalls
    • a close contact or anyone suspected having COVID-19 must wear a face mask whenever leaving their home or accommodation for a permitted reason
    • while awaiting the results of a COVID-19 test when leaving your home or accommodation for a permitted reason, such as medical care (except as part of a surveillance or other asymptomatic testing program)
    • while experiencing any symptoms of COVID-19.
  • It is strongly recommended you wear a face mask when at a private gathering or when you cannot maintain 1.5 metres distance from other people. 
  • There are a number of lawful reasons to not wear a face mask. 

Do I have to wear a face mask while working?

From 11.59pm on 26 February 2021 it is no longer mandatory to wear a fitted face mask while at work, except in specific settings.

You must continue to carry a face mask with you when you leave home, unless an exemption applies.

You must continue to wear a face mask when on public transport, and in taxis or ride shares.

It is strongly recommended you wear one whenever you cannot keep 1.5 metres distance from others.

As an employer, do I need to require my staff to wear face masks indoors? 

Face masks must be worn:

  • on public transport, in commercial passenger vehicles such as taxis and ride share vehicles, and in tour vehicles
  • by visitors to a hospital (while indoors)
  • by visitors and staff at a care facility (while indoors)
  • indoors at shopping centres, retail facilities with 2000 or more square metres of indoor space, markets or market stalls

Face masks must be carried at all times.

There are a number of lawful reasons to not wear a face mask.

If staff are working in a setting where face masks are mandatory, you are required to ensure your employees wear face masks. It is strongly recommended that you wear a face mask when you cannot maintain at least 1.5 metres from others such as transport stops, busy walkways, and shops or markets.

Some industries, such as care facilities and ports, have additional requirements to wear face masks at work. Check your industry restrictions here.

You must always carry a face mask with you when you leave home unless you have a lawful reason not to.

Businesses are required to have signage for face mask requirements.

People are not required to wear a face mask or carry one with them if they have a lawful reason not to, such as a medical condition. People with lawful reasons for not wearing a face mask should not be refused service.

Reviewed 26 February 2021

Coronavirus Victoria

24/7 Coronavirus Hotline

If you suspect you may have coronavirus (COVID-19) call the dedicated hotline – open 24 hours, 7 days.

Please keep Triple Zero (000) for emergencies only.

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