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Financial and other support for COVID-19

Find out about the financial support available to people and businesses affected by COVID-19

There are a variety of financial support packages for people and businesses impacted by COVID-19 including financial, job and business support.

If you are seeking mental health support, visit our Mental health resources page.

The Victorian Sick Pay GuaranteeExternal Link provides casual and contract workers in certain jobs with up to 38 hours a year of sick and carer’s pay. Payments are made at the national minimum wage ($20.33 per hour). The Guarantee is fully funded by the Victorian Government for two years. Check your eligibility and apply now at vic.gov.au/sickpayguaranteeExternal Link

Have you been directed to quarantine? There is a payment available to help

The Pandemic Leave Disaster Payment is a one-off payment to help Victorian workers who have been directed to self-isolate or quarantine or care for someone who has been directed to self-isolate or quarantine.

The Pandemic Leave Disaster Payment recognises that the requirement to self-isolate or quarantine at home can cause a financial burden for some individuals and families who are without an income during this period.

If you have lost or expect to lose at least 20 hours of work, you can apply for $750. If you have lost or expect to lose between 8 and 19 hours of work, you can claim $450. Please note that prior to 18 January 2022, different payment terms were in place.

Discover more and find out who is eligibleExternal Link

Support for businesses

Visit the Business grants and support page to see more information about support for Victorian businesses.

Food and essential item relief packages

If you need to isolate or quarantine due to COVID-19 you may be supported with an Emergency Relief Package. Relief packages contain basic non-branded essential food and personal care items and are for people who are most vulnerable with no other means of supporting themselves through friends, family and neighbours or online grocery shopping.

For more information about relief packages, visit Isolation support and emergency relief.

COVID-19 rent relief grants

If you are experiencing rental hardship as a result of the COVID-19 pandemic, you may be eligible for financial assistance.

Rent relief grants are for Victorians who have lost income as a result of COVID-19 on or after 27 May 2021 and are experiencing rental hardship. Rent relief grants provide a one-off grant of up to $1,500 to help Victorian renters maintain safe, secure and stable accommodation.

For more information about rent relief grants, visit Coronavirus (COVID-19) rent relief grantExternal Link on HousingVic website.

Boost to emergency relief for Victoria’s most vulnerable

The Victorian Government has announced further funding to provide emergency food relief. This $4.5 million package of initiatives will deliver more food to Victorians in need, facilitate partnerships between food relief providers and local businesses affected by the COVID-19 pandemic, and boost the capacity of key community food relief organisations. The package includes:

  • $2.2 million to provide food sourcing and distribution grants to regional and metropolitan food relief providers to be able to purchase and transport more food for Victorians in need, and to support partnerships between food relief providers and local business impacted by the pandemic.
  • $1.5 million in grants to support priority regional and metropolitan food relief providers to meet demand and employ workers until volunteer programs are re-established.
  • $600,000 to extend Foodbank’s international student supermarket at 230 La Trobe Street Melbourne through to December 2021.
  • $200,000 to extend the operating hours of Foodbank’s mobile food relief store from one day a week to three days a week.

Read the Emergency Relief for Victorian communities during the pandemic - frequently asked questions (Word)External Link for more information.

Further support for international students in Victoria

In addition to the hardship funds, pastoral care and student support services available through Victorian education providers, the Victorian Government is providing the following support to international students:

Lost your job or income due to COVID-19

Find information about support available if you have lost your job or had your income affected by COVID-19.

Find out more on the Victoria Government websiteExternal Link .

No Interest Loans scheme

Small amount, no-interest loans are available to all eligible Victorians through Good Money community finance outlets in Morwell, Geelong, Collingwood and Dandenong and a network of 77 local community organisations across Victoria.

The No Interest Loans (NILs) provides individuals and families on low incomes with access to safe, fair and affordable credit.
Loans are available for essential goods and services such as fridges, washing machines, car repairs and medical procedures for up to $1,500, repayable over 12 to 18 months.

Find out more about Good MoneyExternal Link or No Interest LoansExternal Link

In response to the COVID-19 pandemic, No-interest Household Relief Loans of up to $3,000 are also now available to support low-income households with the costs of rent and utilities, repayable over 24 months.

Help with electricity, gas and water bills

A range of support is available if you’re having trouble paying electricity, gas or water bills.

If you are a concession card holder (including JobSeeker recipients), you may be eligible for discounts and rebatesExternal Link on your electricity, gas and water bills. If you live in a low-income household or are experiencing financial hardship, you may also be eligible to apply for a utility relief grantExternal Link of up to $650 to help with overdue electricity, gas and water bills.

If you are having trouble paying your energy bill, you should contact your energy company. There are rules which mean they must let you know what help is available. Participating in a payment plan means you can’t be disconnected.

The Victorian Government has also partnered with community organisations to deliver programs to help Victorians with their energy bills. This includes free online eventsExternal Link on ways to cut down bills, a one-on-one energy assistance and advice serviceExternal Link and financial counsellingExternal Link .

Find out more at the Victorian Energy SaverExternal Link website.

Business and industry

Economic survival package

The Victorian Government has established an unprecedented economic survival package to support Victorian businesses and workers through the devastating impacts of COVID-19.

Find out more about the package, which provides support for businesses, workers and the communityExternal Link

Australian Government COVID-19 information and support for business

Find financial assistance, eligibility and timing for government support for Australian businesses impacted by COVID-19.

Visit business.gov.au for more informationExternal Link

Commercial Landlord Hardship Fund

Through the Commercial Landlord Hardship FundExternal Link the Victorian Government is offering grants of up to $3,000 per tenancy. Private, individual and joint-owner landlords who have provided rent relief to their tenants under the requirements of the Commercial Tenancy Relief Scheme and are facing financial hardship may be eligible.

The Victorian Government introduced the Commercial Tenancy Relief Scheme (CTRS)External Link to support commercial tenants whose income has been affected by the COVID-19 pandemic.

The Commercial Landlord Hardship Fund has been created in recognition of small, private landlords who may not have the capacity to provide rent reductions to their tenants under the requirements of the CTRS.

For information on other supports available to landlords, including additional land tax relief, please visit the State Revenue Office Land Tax ReliefExternal Link .

Apply for the Commercial Landlord Hardship FundExternal Link on the Business Victoria website.

To assist in your application, please read the information carefully, including the guidelines, frequently asked questions and examples of grant funding eligibility.External Link If you have further queries, please contact Business VictoriaExternal Link or call 13 22 15.

Reviewed 03 April 2022

Coronavirus Victoria

24/7 Coronavirus Hotline

If you suspect you may have COVID-19 call the dedicated hotline – open 24 hours, 7 days. The COVIDSafe Information hotline diverts to the national hotline every day from 8pm to 8am.

Please keep Triple Zero (000) for emergencies only.

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