Families and individuals
Unable to work due to restrictions, or if your hours or income have been reduced
- If you are temporarily stood down from work due to coronavirus restrictions, your employer may qualify for for you
- If you are having trouble paying rent, you may qualify for the
- If you are concerned about your energy bills, visit
- If you urgently need food and supplies and have no other support, you may be able to get an emergency relief package. These are designed to provide basic food essentials and personal care items for a family of four for two weeks. To request one, call and select option 8
- Victorians from low-income households can now access a one-off $250 payment to help with their energy bills, thanks to the Victorian Government’s new Power Saving Bonus. To see if you’re eligible, visit
- You can also if you need to
Centrelink JobSeeker recipients
Are you receiving Centrelink's JobSeeker payment? If you have a Pensioner Concession Card or Health Care Card, read about your concession entitlements.
Worker support payment
The worker support payment is a one-off $1,500 payment for Victorian workers who, as of 20 June, have been instructed to self-isolate or quarantine at home because they are either diagnosed with coronavirus (COVID-19) or are a close contact of a confirmed case.
The worker support payment recognises that the requirement to self-isolate or quarantine at home can cause a financial burden for some individuals and families who are without incomes during this period.
$450 Coronavirus (COVID-19) Test Isolation Payment
The Victorian Government is providing a $450 Coronavirus (COVID-19) Test Isolation Payment to support Victorian workers, including parents and guardians, who are required to self-isolate while you wait for the results of your coronavirus (COVID-19) test.
Emergency relief package
An emergency relief package contains essential food and personal care items for vulnerable Victorians who are needing to quarantine or isolate due to coronavirus (COVID-19).
Delivery of a free emergency relief package can be arranged for people who are unable to access food themselves or do not have support available to them.
Food relief is available during the pandemic for people who:
are experiencing financial hardship and are voluntarily isolating because of a health condition or age.
Extreme hardship support program
The Extreme Hardship Support Program can provide financial assistance, information and referrals to people living in Victoria who are experiencing significant hardship as a result of the coronavirus (COVID-19) and who are unable to access Commonwealth Government income support. The program provides support for temporary and provisional visa holders and undocumented migrants with little or no income, savings or community support.
International Student support
The program is for temporary and provisional visa holders and undocumented migrants who are unable to access Commonwealth income support, and have zero or very little income, savings or community support.
If you received an International Student Emergency Relief Fund payment and still require assistance to pay for basics like rent, food and bills, you can apply for an emergency payment from the Extreme Hardship Support Program.
Further support for international students in Victoria
In addition to the hardship funds, pastoral care and student support services available through Victorian education providers, the Victorian Government is providing the following support to international students:
- free groceries at the in central Melbourne
- one-off for people in rental hardship due to the coronavirus (COVID-19) crisis, to help keep renters in safe and stable accommodation
- to help pay overdue bills
- financial support through the for temporary and provisional visa holders and undocumented migrants, delivered by the Red Cross
- help to find work opportunities through
- a dedicated on the Study Melbourne website to link you with a wide range of support programs and services including a
- access to free on accommodation and employment matters
- dedicated support through the Study Melbourne Student Centre including free and confidential support and practical help. This includes access to mental health services and referral to other services.
Rent relief grant
If you are experiencing rental hardship due to coronavirus (COVID-19), you may be eligible for assistance.
Rent relief grants for Victorians experiencing rental hardship, as a result of the coronavirus (COVID-19) pandemic, provide a one-off grant to help Victorian renters maintain safe, secure and stable accommodation. The rental assistance fund provides rent relief payments of up to $3,000 to Victorians experiencing rental hardship due to the coronavirus (COVID-19) pandemic.
Lost your job or income due to coronavirus (COVID-19)
Find information about support available if you have lost your job or had your income affected by coronavirus (COVID-19).
No-interest loans scheme
Small amount, no-interest loans are available to all eligible Victorians through Good Money community finance outlets in Morwell, Geelong, Collingwood and Dandenong and a network of 77 local community organisations across Victoria.
The No Interest Loans Scheme (NILS) provides individuals and families on low incomes with access to safe, fair and affordable credit.
Loans are available for essential goods and services such as fridges, washing machines, car repairs and medical procedures for up to $1,500, repayable over 12 to 18 months.
In response to the coronavirus (COVID-19) pandemic, No-interest Household Relief Loans of up to $3000 are also now available to support low-income households with the costs of rent and utilities, repayable over 24 months.
Help with electricity, gas and water bills
A range of support is available if you’re having trouble paying electricity, gas or water bills.
If you are a concession card holder (including Jobseeker recipients), you may be eligible for on your electricity, gas and water bills. If you live in a low-income household or are experiencing financial hardship, you may also be eligible to apply for a of up to $650 to help with overdue electricity, gas and water bills.
If you are having trouble paying your energy bill, you should contact your energy company. There are rules which mean they must let you know what help is available. Participating in a payment plan means you can’t be disconnected.
Business and industry
Economic survival package
The Victorian Government has established an unprecedented economic survival package to support Victorian businesses and workers through the devastating impacts of coronavirus (COVID-19).
Australian Government coronavirus (COVID-19) information and support for business
Find financial assistance, eligibility and timing for government support for Australian businesses impacted by coronavirus (COVID-19).
Commercial Landlord Hardship Fund
Through the the Victorian Government is offering grants of up to $3,000 per tenancy. Private, individual and joint-owner landlords who have provided rent relief to their tenants under the requirements of the Commercial Tenancy Relief Scheme and are facing financial hardship may be eligible.
The Commercial Landlord Hardship Fund has been created in recognition of small, private landlords who may not have the capacity to provide rent reductions to their tenants under the requirements of the Commercial Tenancy Relief Scheme.
For information on other supports available to landlords, including additional land tax relief, please visit the State Revenue Office Land Tax Relief.
This fund will be open for applications from 21 August 2020 for eight weeks or until funds are exhausted, whichever comes first.
You can apply for this grant by on the page here on the Business Victoria website. To assist you in applying, please read the information provided on this page, including the guidelines, and . If you have further queries, please or call 13 22 15.
Reviewed 09 February 2021