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Mental health resources for LGBTIQ+ communities

As restrictions ease, it is still very important to maintain your health and wellbeing by keeping active and taking care of your mental health.

Feelings of increased anxiety, stress or loneliness are normal during this time and it’s important that you reach out to others or seek help through the services below if you are not feeling yourself. Mental health support, including support for LGBTIQ+ Victorians, is available and includes:

  • Rainbow Door is a free helpline run by Switchboard Victoria which supports LGBTIQ+ Victorians, their friends and family during the coronavirus (COVID-19) pandemic and beyond. The service can provide LGBTIQ+ specialist, multidisciplinary support for family violence, mental health and relationship issues. Rainbow Door operates 7 days a week between 10am - 6pm and is available by calling 1800 729 367, texting 0480 017 246 or emailing support@rainbowdoor.com.au.
  • Switchboard Victoria is a peer-driven support service for LGBTIQ+ people, their families, allies and communities. You can chat to a peer LGBTIQ+ phone worker by calling 1800 184 527 between 3pm and midnight every day of the week. You can also chat with someone online during the same times at QLife.
  • Queerspace provides low or no cost confidential counselling services to support LGBTIQ+ communities and their families. Phone: (03) 9663 6733 to see how they can support you.
  • Thorne Harbour Health provides professional, affordable counselling for members of LGBTIQ+ communities and individuals or couples who are affected by or at risk of HIV. 
  • Australian Government is providing access to an extra 10 Medicare-subsidised psychological therapy sessions. Speak with your GP about how to start or update your mental health care plan.
  • Victorian Pride Centre’s website features a list of services and support groups.

There are also services available which are inclusive of LGBTIQ+ people, including:

  • VincentCare welcomes people who are lesbian, gay, bisexual, trans, intersex, queer and gender diverse.
  • Beyond Blue provides a Coronavirus Mental Wellbeing Support Service. Phone: 1800 512 348.
  • Lifeline is a crisis support service offering short term support at any time for people who are having difficulty coping or staying safe. Phone: 13 11 14.

There are several medical services for trans and gender diverse communities, including counselling and mental health services.

The following LGBTIQ+-inclusive support services are available for young people. 

  • Eheadspace offers online and webchat support and counselling for 12 to 25-year-olds, their family and friends. Phone: 1800 650 893. 
  • Kids Helpline offers private and confidential phone and online counselling services for young people aged five to 25. Phone: 1800 55 1800. 

For more information on LGBTIQ+ services and support visit Coronavirus (COVID-19) information for LGBTIQ+ Victorians.

Reviewed 07 February 2021

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