Hotline for parents
Ask questions about COVID-19 and education settings by calling 1800 338 663, 8:30am to 5pm, Monday to Friday (excluding public holidays). If you need an interpreter, call 131 450 first.
Physical distancing, health and hygiene
A guide for parents on physical distancing, health and hygiene in schools.
School site closures due to COVID-19
If your child's school has had a possible exposure to COVID-19, their school will follow a standard process to reduce the risk of any community transmission
Management of COVID-19 in schools
How your child's school will manage suspected or confirmed cases of COVID-19
School bus services
School buses continue to operate as normal across Victoria to support children who need to get to school.
Medical vulnerability during COVID-19: advice for schools and families
Advice from the Victorian Chief Health Officer in relation to students with medical conditions and students living with medically vulnerable members of the community
Talking to your child about COVID-19
How to have a safe and reassuring conversation with your child plus links to helpful resources.
Learning from home information for parents
Advice, tips and resources for parents and carers to support your child’s continuity of learning from home.
Repeating a year level
Information for parents and carers about students progressing to the next year level of school
Reviewed 06 April 2021