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The Victorian Government QR Code Service
The Victorian Government QR Code Service is free for all Victorian businesses and venues to use as an alternative to pen and paper records to collect visitation data. These records help contact tracers in the event a positive case of coronavirus (COVID-19) is identified.
Learn more on the QR Code Service page.
Record sheet: Visitor and patron contact log
Employers must keep a record of all workers and visitors who attend the workplace for longer than 15 minutes, including first name, contact number, date and time of visit and areas of the workplace visited. This information will support contract tracing, if a case of coronavirus (COVID-19) is linked to your business.
Employers are strongly recommended to use electronic record keeping for this purpose. This includes the Victorian Government’s QR Code Service .
Employers must keep records to show compliance with directions in force including rosters, time and attendance records and payroll data.
If you are unable to keep an electronic record, please use this record sheet.
To accompany this, download and display the poster below:
Staff health questionnaire
Encourage your staff to complete this health questionnaire before each shift.
Signage and posters for your workplace
You are encouraged to download and print the following signs and posters to put up around your workplace. They cover hygiene and changes to business operations due to coronavirus (COVID-19).
Visit the Sector Guidance page for information about restrictions specific to your industry.
Before your customers enter your business
These signs can be placed on your front door, entrance window or a sandwich board.
Customise the sign below by writing the maximum number of customers permitted in your venue at any one time. Find out how to calculate this.
At your entry
These signs can be placed on your front door, entrance window or a sandwich board:
This poster can be placed near your manual or digital sign in record:
Mask reminders
Tables, counters and queues
This sign can be placed on cash register counters, cabinets or fridges:
These signs can be printed on card and folded in half to stand up on table surfaces, cash register counters, or display fridges and cabinets:
This sign can be placed on walls, to remind customers to queue 1.5m apart according to physical distancing requirements.
This sign can be laminated and stuck onto floors, to remind customers where to stand in order to queue according to physical distancing requirements.
Dividing screens
This sign can be placed on or beneath clear diving screens:
This sign can be folded in half to stand up on table surfaces, cash register counters, or display fridges and cabinets.
Bathrooms
Showing your appreciation
At your exit
Staff room
Download all the posters in a zip file
Stickers for display at your business
Download files for professional printing
These stickers are available in 2 versions: with bleed and no bleed. If you're having these stickers professionally printed, use the versions with bleed. (These include crop marks, where your printer will trim them to ensure full coverage of the background colour.)
Multilingual business posters
Showing customers you're COVIDSafe
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Download the social media files via the zip folder above. Here is some suggested messaging to use in your social media.
File name: COVIDSafe-promise-social-tile-COVIDSafe-Plan.png
At [insert business], we care about your health and safety, so we’re following a COVIDSafe Plan. It’s our COVIDSafe promise to you. Like, comment and share to let your friends know that together, we can stay safe and stay open.
File name: COVIDSafe-promise-social-tile-home-if-unwell.png
At [insert business], we care about your health and safety, so if we feel unwell – we’ll stay home. It’s our COVIDSafe promise to you. Like, comment and share to let your friends know that together, we can stay safe and stay open.
File name: COVIDSafe-promise-social-tile-keeping-good-records.png
At [insert business], we care about your health and safety, so we keep good records of who’s visited our business. It’s our COVIDSafe promise to you. Like, comment and share to let your friends know that together, we can stay safe and stay open.
File name: COVIDSafe-promise-social-tile-washing.png
At [insert business], we care about your health and safety. It’s why we wash our hands regularly, and clean high-touch surfaces frequently. It’s our COVIDSafe promise to you. Like, comment and share to let your friends know that together, we can stay safe and stay open.
File name: COVIDSafe-promise-social-tile-face-masks.png
At [insert business], we care about your health and safety, so we’re wearing a fitted face mask when we can’t keep our distance. It’s our COVIDSafe promise to you. Like, comment and share to let your friends know that together, we can stay safe and stay open.
File name: COVIDSafe-promise-social-tile-keeping-distance.png
At [insert business], we care about your health and safety. That’s why we're keeping 1.5 metres away from others, whenever we can. It’s our COVIDSafe promise to you. Like, comment and share to let your friends know that together, we can stay safe and stay open.
Social media tiles
This zip file contains 6 images you can use on your social media accounts (Facebook, Instagram, Twitter etc). PC users: download the file, open the zip and then drag (or cut and paste) all the files into your selected folder.
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Download the files via the links above. Here is some suggested messaging to use in your social media.
File name: Social-media-tile-wear-mask-as-required.jpg
We’re looking forward to welcoming you back to < your business name >.
With safety requirements now in place, extra precautions will be taken and face masks must be worn indoors. See you soon!
File name: Social-media-tile-masks-distancing.jpg
We can’t wait to welcome you back to < your business name >.
With safety requirements now in place, extra precautions will be taken to keep you, our staff and our suppliers safe. See you soon!
File name: Social-media-tile-Don't-go-out-if-you're-feeling-sick.jpg
We can’t wait to welcome you back to < your business name >.
With safety requirements now in place, please keep our staff and community safe by getting tested if you feel unwell and staying home until you have your results.
File name: Social-media-tile-for-hospitality-Face-mask-and-physical-distancing.jpg
We’re looking forward to welcoming you back to < your business name >.
With safety requirements now in place, extra precautions will be taken to keep you, our staff and our suppliers safe.
Face mask must be worn indoors. Keep tables and chairs as we have arranged them. See you soon!
File name: Social-media-tile-for-retail-Keep-your-fitted-face-mask-on-in-store.jpg
We can’t wait to welcome you back to < your business name >.
With safety requirements now in place, we’ll be taking extra precautions to keep our customers, staff and suppliers safe. Please help by keeping your fitted face mask on in this store. See you soon!"
Signage for sports facilities
Signage for land managers
If you would like to discuss aspects of managing Crown land call 136 186 to talk to your local Department of Environment, Land, Water and Planning Regional Manager Land and Built Environment.
Land managers must keep up to date with latest restrictions. This includes Committees of Management overseeing public reserves, caravan parks and camping grounds.
Reviewed 19 February 2021