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coronavirus.vic.gov.au

Taking care after leaving hotel quarantine

Information and support available for people after they leave hotel quarantine.

You need to follow the rules

Once you are released from hotel quarantine, you must follow the same rules as everyone else in Victoria or wherever you live in Australia.

These restrictions change over time, so you should visit coronavirus.vic.gov.au regularly or the health department website in your home state or territory.

Risk of infection for returned travellers

Existing evidence tells us that the longest incubation period for COVID-19 is 14 days. Your travel history is no longer considered a risk factor for COVID-19 infection after you have completed the required 14 days of quarantine.

You now face the same infection risks as others in the community and are required to comply with the Victorian Chief Health Officer’s directions and any restrictions in place in Victoria.

If you develop symptoms after you are released from quarantine, you should stay at home and call your doctor, the Coronavirus Hotline on 1800 675 398 if you are in Victoria or the National Coronavirus Helpline on 1800 020 080 for advice.

Mental health support services

If you are very unwell you should seek urgent medical attention.

There are a range of support services available that you can access.

Lifeline

Lifeline offers tips, resources and advice, as well as crisis and suicide support.

Call: 13 11 14
24 hours a day, 7 days a week

Text: 0477 13 11 14 
6pm – midnight AEST, 7 nights a week

Chat: lifeline.org.au/crisis-chat
7pm to midnight, 7 nights a week

Beyond Blue

Beyond Blue's Coronavirus Mental Wellbeing Support Serviceis available 24 hours a day, 7 days a week. Trained counsellors provide free, immediate, short-term counselling and advice for those feeling worried or struggling. 

Call: 1800 512 348

Chat: coronavirus.beyondblue.org.au

Phoenix Australia

Phoenix Australia, the Centre for Post-Traumatic Mental Health, offers advice and tips in their online COVID-19 mental health resources

How you can reduce your risk

To keep yourself, your family and your friends safe there are some key actions that Victorians have been asked to do, including:

  • practising good hygiene
  • wearing a face mask
  • maintaining physical distancing, keeping at least 1.5 metres away from others
  • understanding the risks and symptoms
  • helping to slow the spread of COVID-19 by getting tested if you feel unwell, even if you have mild symptoms
  • staying home and avoiding contact with others if you’re feeling unwell
  • taking care outside your home and being aware that others may be carrying the virus.

As these restrictions change over time, always check the most up-to-date information about restrictions

For information in languages other than English, call 131 450, or view translated information about COVID-19.

If you live interstate, you can call the National Coronavirus Helpline on 1800 020 080 to find out more about restrictions and arrangements when you return home.

Returning to Australia after living overseas

You may be returning to Australia after a long period overseas and require support to re-settle yourself and your family. Many services are available online and can be accessed during your 14-day quarantine period.

  • Register for myGov, the national online portal for accessing a range of Commonwealth Government services including Centrelink, Medicare, Australian Job Search, Australian Taxation Office, National Disability Insurance Scheme, My Aged Care, My Health Record, and more.
  • Plan where you are going to live. Use online real estate agents to look for rental properties or visit askizzy.org.au to look for housing support agencies in your local area.
  • Enrol children in school or childcare. For Victorians, go to the Department of Education and Training website for early childhood, schooling and higher education. For other states, look up your state government education department.
  • Connect with a local doctor, maternal child health service (for those with babies or young children) or other specialist services. For those requiring counselling or allied health services for chronic conditions, care plans are available through your doctor.
  • Apply for job vacancies and review Centrelink options for job seekers via the myGov portal.
  • Connect with local services based on your needs or those of your family including health, disability, mental health, youth, aged care and family support. askizzy.org.au will assist you to search for support services in your local area.

Reviewed 26 March 2021

24/7 Coronavirus Hotline

If you suspect you may have COVID-19 call the dedicated hotline – open 24 hours, 7 days.

Please keep Triple Zero (000) for emergencies only.

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