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Victorian Travel Permit System - FAQs

Frequently asked questions about the permit system for all domestic travel into Victoria.

Summary

Victoria has established a permit system for all domestic travel into Victoria. You will need to apply for a permit to enter Victoria from anywhere in Australia.

General frequently asked questions

Why introduce a travel permit scheme?

Given the emergence of the UK variant of coronavirus (COVID-19) in Queensland, and recent clusters and outbreaks in parts of other states, there is an ongoing need for Victoria to maintain vigilance over its borders to protect the community.

A permit scheme will support Victoria’s contact tracing efforts, while also helping Victorians to understand the restrictions affect their travel.

How long does it take for the travel permit to be issued?

It should take less than five minutes to complete a permit application. Your permit application will be processed automatically.

What information does the travel permit application ask me?

The permit application will ask for your name and names of any dependants travelling with you, contact details, date of entry, where you are departing from, the primary location for your stay, any planned dates of departure from Victoria, and whether you have visited particular exposure sites. You will be asked to declare that you are not experiencing any coronavirus (COVID-19) symptoms, have not been diagnosed with coronavirus (COVID-19) or are not a close contact of a confirmed case.

How long does it take to fill out the travel permit?

It should take less than five minutes to complete a permit application. Your permit application will be processed automatically.

When will I learn the conditions of my entry into Victoria?

Conditions are written clearly on your travel entry permit. You should receive your permit shortly (usually within five minutes) after submitting your application online.

How long does a permit last?

A green zone permit lasts 14 days and allows for multiple trips in and out of Victoria, providing you remain in a green zone for the duration of your permit (other than for transit).

You will need to reapply for a permit if the area you are travelling from, changes to a higher risk rating (e.g. green to orange or orange to red). You will also need to reapply for a permit if the area you are travelling to, changes to a higher risk area after your permit was granted.

Do I need to keep renewing my permit if I extend my stay in Victoria?

Your permit lasts for 14 days. Once your permit expires you do not need to apply for another permit to remain in Victoria.

How far in advance can I apply for a permit?

You need to have a completed travel permit prior to entering Victoria. You can apply for a travel permit in advance of your trip, however, if the situation changes you will need to apply for a new permit.

A situation change might include a change in the zone you live in or have travelled to in the past 14 days.

You should always double check that the permit remains accurate and valid before you travel to Victoria.

The permit takes around five minutes to complete. A permit application is generally emailed to you within five minutes of completion.

Getting help with your permit application

If you have completed the application form but have not received your permit by email, check your spam or junk email folders.

Next, check your email address and try applying again or use a different email address if you have one.

If you still aren't receiving the email, call the Coronavirus Hotline on 1800 675 398. If you need an interpreter, call the Coronavirus Hotline on 1800 675 398 and press 0.

What happens if I don’t have access to a computer?

You can apply for a permit using your mobile phone or another smart device.

You can also apply for a permit before you travel by visiting a local government service, like a library, and accessing a computer that way. You can also call the Coronavirus Hotline on 1800 675 398 and they will be able to assist you with the permit.

What happens if I don’t have access to a printer?

If you cannot print out the permit, you can save the permit on your mobile phone or another smart device. Please keep it handy to show to an officer. Alternatively, you can get your permit printed at a local library or retail outlet that provides printing services.

How will the permit scheme be enforced?

Permits and documentation is reviewed by Victoria Police at road border entry points, and Authorised Officers at Victorian airports.

Do I need a travel permit if I live in a border community?

Those living in the New South Wales border community will continue to be part of the ‘border bubble’ – using their driver’s license to prove their residential address. If you live in the New South Wales border community you do not need to apply for a permit, unless you’ve been in an orange or red zone in the last 14 days. More information on border communities.

If you have been in a red zone in the last 14 days, you will require an exemption to enter Victoria. Exemptions are limited and only granted in special cases. The Department of Health and Human Services will assess your application and respond. You can apply online for an exemption.

Can I travel to Victoria from greater Brisbane?

Victoria’s Chief Health Officer has now declared the Local Government Areas (LGAs) of Greater Brisbane – Brisbane, Moreton Bay, Redland, Logan, and Ipswich – to be orange zones.

From 6pm on Saturday 16 January 2021 you can apply for an orange zone permit and enter Victoria, as long as you have not been in a currently listed red zone in the past 14 days and agree to the conditions of an orange zone Permit – self-quarantine, get a coronavirus (COVID-19) test within 72 hours and remain in self-quarantine until you receive a negative test result.

Exemption applications will no longer be required if you have been in Greater Brisbane in the last 14 days. If eligible you can apply for an orange zone permit at Service Victoria.

However you may still request an exemption based on your specific and general circumstances if you have been in a red zone in the last 14 days other than for direct and short term transit purposes or do not meet the relevant requirements of the orange zone permit.

I am already in Victoria from a ‘red zone’ in Queensland between 30 December 2020 and 11 January 2021. What happens to me?

Anyone who has arrived into Victoria from 30 December 2020 must get tested and quarantine at home until they receive a negative result. They should call the Coronavirus Hotline on 1800 675 398 immediately.

Previously we had asked travellers to test if they had been in these QLD areas on or after 2 January 2021, however this public health advice has changed based on new information from QLD Health authorities regarding the B.1.1.7 lineage cluster in their hotel quarantine program.

Anyone currently in Victoria who has completed 14 days of mandatory hotel quarantine in Brisbane at the Grand Chancellor hotel on or after 30 December is asked to isolate and contact the Coronavirus Hotline on 1800 675 398 immediately.

I am already in Victoria from regional New South Wales and I’m currently in hotel quarantine or isolating at home. What happens to me?

For travellers who arrived from regional New South Wales and are currently in hotel quarantine or isolating at home, they will be permitted to leave quarantine provided they have a negative test result.

Everyone should continue to monitor for symptoms and get tested immediately if they develop symptoms.

I am entering Victoria from a ‘green zone’. Can I get a travel permit?

You can apply for a green zone permit to enter Victoria if you have not been anywhere that is currently listed as an orange or red zone in the last 14 days. Once in Victoria, you should monitor for symptoms and get a coronavirus (COVID-19) test if you feel unwell.

The permit application will ask for your name, contact details, date of entry, where you are departing from, the primary location for your stay and whether you have visited particular exposure sites. You will be asked to declare that you are not experiencing any coronavirus (COVID-19) symptoms, have not been diagnosed with coronavirus (COVID-19) or are not a close contact of a confirmed case.

You can apply for a green zone permit if you have completed hotel quarantine in an orange zone or a red zone. You must travel directly back to Victoria immediately after completing hotel quarantine.

Anyone currently in Victoria who has completed 14 days of mandatory hotel quarantine in Brisbane at the Grand Chancellor hotel on or after 30 December is asked to isolate and contact the Coronavirus Hotline on 1800 675 398 immediately.

I am entering Victoria from an ‘orange zone’. Can I get a travel permit?

You can apply for an orange zone permit to enter Victoria if you:

  • have been in an area that is currently listed as an orange zone at any point in the last 14 days (regardless of whether it was orange at the time you were there), but
  • have not been in a currently listed red zone.

You will have to take a coronavirus (COVID-19) test within 72 hours of your arrival in Victoria and self-isolate until you receive a negative result.

I am entering Victoria from a ‘red zone’. Can I get a travel permit?

No. You cannot enter Victoria from a currently listed red zone.

However, in some limited circumstances you may be able to enter if:

  • you are granted a specified worker permit
  • you are granted a transit permit in order to transit through Victoria to reach another state or a territory
  • you are granted an exemption - exemptions are only granted in rare circumstances.

You may enter Victoria without a permit in certain, very limited circumstances, such as to provide or receive emergency medical care. Learn more about exceptions.

Returned Victorian travellers who arrive by plane (without an exemption, exception or Specified Worker Permit) will be required to self-isolate at home for 14 days, get tested and they will receive a fine of up to $4,957.

Interstate residents who arrive by plane at a Victorian airport may also be fined and will be returned to the airport from which they came.

Anyone that arrives, regardless of whether you are a Victorian resident or not, at a road border without a valid exemption or Specified Worker Permit may be subject to a fine and will be turned back and not able to cross the border.

If you have been in hotel quarantine in a currently listed orange or red zone, you may apply for a green zone permit. However, you will need to have completed hotel quarantine, and immediately travel directly to Victoria once you leave hotel quarantine.

Anyone currently in Victoria who has completed 14 days of mandatory hotel quarantine in Brisbane at the Grand Chancellor hotel on or after 30 December is asked to isolate and contact the Coronavirus Hotline on 1800 675 398 immediately.

Information for Victorians

Does this mean I can travel interstate for a holiday?

Yes. Victorians can travel interstate for a holiday, depending on the border restrictions of the state or territory they are travelling to.

However, travellers should be aware that border arrangements are constantly reviewed based on the health situation in each state and territory.

You will have to apply for a permit to re-enter Victoria based on the zone you have been in or travelled through.

Should I cancel my interstate travel if I intend to visit a red zone or orange zone?

If you are a Victorian who plans to travel to an area that is currently a red or orange zone and you haven’t left Victoria, you should reconsider your need to travel.

Travellers should be aware that border arrangements are constantly reviewed based on the health situation in each state and territory and that situations can change rapidly.

What happens if I book a ticket to fly interstate and the border arrangement changes before I fly? Will I get a refund or travel credit for my flights and accommodation?

You will need to check with your airline and accommodation provider if they will provide a refund or travel credit.

The border arrangements are based on the latest public health advice and are in place to protect Victorians.

This arrangement is reviewed regularly and take into account the epidemiological conditions and public health situation in other states and territories at the time. Make sure you check the border arrangements prior to travelling, as health advice can change rapidly.

What happens if I am on holiday interstate and the border closes? Will I be able to re-enter Victoria?

The situation in Victoria has the potential to change rapidly and Victorian travellers should be prepared for this.

The permit system has been designed to support Victoria’s contact tracing efforts in the event that there is a need to contact anyone who has recently entered Victoria from an area that is newly deemed to be an area of risk.

There will be conditions of entry which may include residents being required to get tested and self-isolate for 14 days at their home. In some circumstances, you may need to apply for an exemption in order to enter Victoria.

I live in Victoria. Do I need to apply for a travel permit to return home from another state or territory?

Yes. Anyone entering Victoria – including residents – will need to apply for a travel permit entering Victoria.

I live in Melbourne but I work or holiday in a NSW border town.  Do I need a permit to return to Victoria?

Yes. Given your principal place of residence is Melbourne, you will need a travel permit. Green zone permits are valid for 14 days and allow multiple trips between Victoria and a green zone. 

Information for interstate travellers to Victoria

I’m going to travel to Victoria just for a few hours, do I need a travel permit?

Yes. Anyone planning on entering Victoria will need a travel permit.

I’ll be travelling into Victoria in my caravan. What do I have to do at the Victorian border?

You may be stopped at a border checkpoint or by Victoria Police and asked for your entry permit.

I am briefly passing through Victoria from a red or orange zone and am not staying in Victoria. Do I need a travel permit?

If you are briefly passing through Victoria from a red or orange zone, you (and any children travelling with you) must obtain a transit permit which is valid for 24 hours from the time and date that you first enter the State of Victoria. You must also abide by the following conditions:

  • Carry your permit and photo ID when travelling
  • Practise physical distancing (keep 1.5 metres apart from others)
  • Minimise contact with other people (except in emergencies)
  • Keep a record of each place you stopped at while transiting through Victoria (including accommodation)
  • Wear a fitted face mask in all public places
  • Monitor closely for coronavirus (COVID-19) symptoms
  • Only stay in Victoria for the minimum amount of time it takes to get to the other state or territory
  • if travelling by car, you do not spend more than 24 hours in Victoria and do not spend time indoors (including dining indoors or in another vehicle) except to visit toilet facilities, pay for fuel, purchase essential items, take-away food and one night’s accommodation 

As part of obtaining a transit permit you will need to declare that you:

  • Haven't been diagnosed with coronavirus (COVID-19) or been in close contact with anyone diagnosed with coronavirus (COVID-19)
  • Don’t have any coronavirus (COVID-19) symptoms
  • Are not currently required to self-isolate or self-quarantine by any State or Territory
  • Are entering Victoria for the purposes of direct and short-term transit through the state by air, sea, rail or road.

I am entering Victoria from a currently listed ‘red zone’. Can I get a travel permit?

No. You cannot enter Victoria from a currently listed red zone.

However, in some limited circumstances you may be able to enter if:

  • you are granted a specified worker permit
  • you are granted a transit permit in order to transit through Victoria to reach another state or a territory
  • you are granted an exemption - exemptions are only granted in rare circumstances.

You may enter Victoria without a permit in certain, very limited circumstances, such as to provide or receive emergency medical care. Learn more about exceptions.

Returned Victorian travellers who arrive by plane (without an exemption, exception or Specified Worker Permit) will be required to quarantine at home for 14 days, get tested and receive a fine up to $4,957.

Interstate residents who arrive by plane at a Victorian airport may also be fined and returned to the airport from which they came.

Those that arrive at a road border without a valid exemption or permit may be subject to a fine and will be turned back and will not be able to cross the border.

If you have been in hotel quarantine in a currently listed red zone, you may apply for a green zone permit. However, you will need to travel directly to Victoria.

I’m coming from an orange zone. Should I get a coronavirus (COVID-19) test before I enter Victoria?

A condition of entry to Victoria under an Orange Zone Permit is that you agree to get tested within 72 hours of entering Victoria. 

Even if you’ve had a coronavirus (COVID-19) test in the days prior to your arrival in Victoria, you will still need to get tested from a Victorian testing location.

What happens if there’s an outbreak in my state or territory before I travel to Victoria?

Victoria’s Chief Health Officer will continue to closely monitor community transmission in other states and territories and will advise the Victorian Government if any changes to Victoria’s borders are required to keep Victorians protected.

If you travelled through, visited or live in a zone that is currently classified as a ‘red zone’ in the last 14 days, you may not be allowed to enter Victoria without an exemption, exception or Specified Worker Permit.

I am already in Victoria. How will I know if the zone I came from interstate suddenly changes colour?

When you get a permit, you are required to provide contact details. 

If Victoria changes the colour of an interstate zone, and this affects you, then you will be contacted directly with advice. 

We encourage everyone to regularly check Coronavirus (COVID-19) website for the latest information and advice. 

What if I do not register to enter Victoria? Will I be refused entry?

Anyone planning to travel to Victoria must obtain a permit and will be required at the point of entry to be able to confirm that they have completed the declaration and permit process.

The permit application takes around five minutes to complete. A permit application can be done on the spot, but it is highly recommended that you complete the permit application prior to starting your journey.

I am travelling to Victoria via caravan or campervan. What do I put on the permit for my address? 

You will need to put your next known location for your first night’s stay in Victoria.  

If you are coming from an orange zone, you will need to get a coronavirus (COVID-19) test within 72 hours of the time you first enter Victoria.  

You must self-quarantine in your travel vehicle before and after your coronavirus (COVID-19) test, and until you receive a negative test result. 

You should continue to monitor for coronavirus (COVID-19) symptoms and comply with the directions currently in place. 

What happens if I arrive in Victoria without a valid travel permit?

You should complete a permit application prior to beginning your journey to Victoria. You will not be allowed to enter Victoria until you have completed a travel permit. Those that arrive without a valid exemption, exception or Specified Worker Permit may be subject to a fine.

Reviewed 19 January 2021

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